Are ChatGPT and generative AI a blessing or a curse for security teams? While artificial intelligence (AI)'s ability to generate malicious code and phishing emails presents new challenges for organizations, it's also opened the door to a range of defensive use cases, from threat detection and remediation guidance, to securing Kubernetes and cloud environments. Recently, VentureBeat reached out to some of PWC's top analysts, who shared their thoughts on how generative AI and tools like ChatGPT will impact the threat landscape and what use cases will emerge for defenders. Follow VentureBeat's ongoing generative AI coverage Overall, the analysts were optimistic that defensive use cases will rise to combat malicious uses of AI over the long term. Below is an edited transcript of their responses.

Genesys, a global cloud leader in experience orchestration, today introduced Genesys Cloud AI Experience, a new solution designed to help organisations optimise customer journeys through accelerated experience innovation powered by smarter personalisation, automation and prediction. With the new solution, Genesys has expanded its experience orchestration capabilities, enabling organisations to listen and understand customers and employees through seamless coordination of technology, interactions and touchpoints. Now with greater ability to predict actions, automate journeys in real time and drive toward outcomes, Genesys Cloud AI Experience makes it possible for any organisation to orchestrate people-centric experiences at scale, fostering long-lasting relationships. Many organisations are challenged to find strategies for dealing with both rising customer volume and changes in expectations while facing an uncertain business market. With pressure to deliver better experiences with less, artificial intelligence (AI) technologies have the potential to help; yet many organisations are hamstrung by legacy business processes, siloed point solutions and insufficient technical resources.

Artificial intelligence, or AI for short, is playing increasingly essential roles in aspects of our daily lives, including but not necessarily limited to the online gambling industry. Both iGaming and land-based casinos have evolved, utilising cutting-edge technology to provide better experiences to engage players. And artificial intelligence's introduction to internet casinos gives users a more immersive and realistic experience that they would have only found in brick-and-mortar gaming establishments in the past. The internet gaming industry leverages AI technology to power many things, such as algorithms that guide users to games they may prefer. They collect data based on your actions to forecast exactly what you're interested in to make things easier and more convenient for you, for example.

Your first thought likely goes to the doctors and nurses involved in an appointment or procedure. You might love your doctor. The last things healthcare practitioners want to spend time on are slow, disconnected, manual tasks. There is also a "before and after" to consider. To secure an appointment, you had to work with someone in scheduling.

For many years, people dreaded the emergence of artificial intelligence and new technologies. Those who grew up before the iPhone and internet felt that their jobs would be put into jeopardy. The pandemic made even the most fervent Luddites change their attitude toward robotics, AI and technology. While sheltering at home, riding out the Covid-19 outbreak, they turned to online shopping on Amazon, ordering food deliveries via DoorDash and having others shop for food with the Instacart app. If a person needed to venture outside, and didn't want to risk going on public transportation, they requested an Uber or Lyft car.

Artificial Intelligence is all around us. Most of our daily live tasks are based on AI. This digital world has made us imperative to utilize AI in our day-to-day tasks. Knowingly or unknowingly, we have come across so many applications of AI. But why?! Why has AI emerged in our lives?

Zillow Group (NASDAQ:Z) (NASDAQ:ZG) operates the most popular real estate websites and mobile apps in the world, with its internet properties receiving 2.8 billion visits during the most recent quarter. And while many investors are likely familiar with the company, it's easy to overlook the technology that powers its digital platform. In this Backstage Pass video, which aired Sept. 27, 2021, Motley Fool contributor Toby Bordelon explains how Zillow uses artificial intelligence to create a better experience for home buyers and sellers. The Zestimate, I assume you are all familiar with, is in many sub-markets now an actual legit offer to buy the house at that price. That they are at the level they are willing to say, we're going to use this AI that processes our Zestimate to make actual cash offers for houses.

Artificial Intelligence (AI) is everywhere -- in our phones, in our offices, in our cars, and pretty much everything else one can imagine. So, it only makes sense this technology has made inroads into the world of e-commerce as well, which happens to be one of the most popular industries in the world at the moment. It is revolutionizing eCommerce for small and big businesses where it is being used by various retail companies to develop a better understanding of their customers. Despite the popularity of the sector, it is starting to feel the need for better and advanced tools that can help address some of the more complex challenges. You would agree AI-powered commerce enables customer-centric online searches, identifies prospective customers, answers customers' queries, simplifies sales techniques, establishes actual conversations with customers through chatbots, etc. Suffice it to say that AI is more than ready to do that and so much more.

Twitter has started a collaborative effort to improve its Machine Learning algorithms. The company-wide initiative is called Responsible ML. It aims to have responsible, responsive, and community-driven machine learning (ML) systems incorporated into its algorithms. Machine learning is a branch of computer science that makes computers decide on their own. It is a more advanced form of artificial intelligence (AI).

For guidance on how healthcare organizations can leverage connected health technologies to support care anywhere initiatives and create a better experience for healthcare providers and patients, join us for the webinar, Driving Patient-Centric Care: Innovating Drug Development and Care Delivery with Connected Health Technologies, live on July 20 at 11 am EDT. COVID-19 showed how resourceful healthcare and life science organizations could be in the midst of a global pandemic. As the science of how the coronavirus worked and how to contain it evolved, those on the front line had to respond quickly to make course corrections. In many ways, they were fixing the plane while flying it. This was no small feat with so many lives on the line including patients, direct care health providers, first responders, and staff.